First is to make a fabric selection. Jeannie will help you choose the style, color and appropriate fabric for your piece. 2.The piece is brought into the shop and stripped of fabric and foam. 3.If repairs are needed, they happen now. 4.New foam is added and the reupholstering process begins. 5.Cushions are cut and sewn and new foam added if necessary. Upon completion the piece returns to its owner